La Vita Rustica

Refund and Returns Policy


Last updated: 05/23/2025

We want you to love your purchase from La Vita Rustica. If you’re not satisfied, here’s how we can help:

1. Returns

  • We accept returns within 14 days of delivery.
  • Items must be unused, in original condition, and in original packaging.
  • Buyer is responsible for return shipping costs.

To start a return, contact us at [email protected] with your order number and reason for return.

2. Refunds

  • Once we receive your return, we’ll inspect it and notify you.
  • If approved, your refund will be processed to your original payment method within 5–7 business days.
  • Original shipping fees are non-refundable.

3. Damaged or Incorrect Items

If you received the wrong item or it arrived damaged, please email us photos within 48 hours of delivery so we can resolve it quickly.

4. Non-Returnable Items

  • Sale or clearance items
  • Gift cards
  • Custom or made-to-order items

5. Questions?

Email us anytime at [email protected] and we’ll help.